Booking Policies

 

Dear Adventure Travelers.

Thank you for preferring us, The Peruvian system of services and products sometimes differs from those of other countries. We suggest that you carefully read the following:

Trips in Peru: RAFTING MACHUPICHU operates in the regions where the norms of Sports of Adventure transport and services sometimes present unexpected.

However, we strive, with due care and skill, to offer the best Rafting services for our adventurous tourists. Traveling in Peru requires:

  • flexibility,
  • patience,
  • broadmindedness,
  • good mood and
  • understanding, due to unforeseen changes which may arise, due to circumstances beyond our control (Force Majeure - see below).

 

When booking any of our Rafting tours you accept Rafting Machupicchu must make these necessary changes since they do not have 100% control of all unforeseen events that may sometimes arise.

 

FORCE MAJEURE

We call like this, to any event that RAFTING MACHUPICHU cannot avoid in spite of all the necessary diligence. This includes events such as wars, riots, civil strife, terrorist activities, labor disputes, illness, disaster or adverse weather conditions, fire, or all similar events beyond our control. In this case, RAFTING MACHUPICHU will not accept responsibility and reserves the right to modify, postpone or even cancel the activity (this is the last option).

 

Increases in case of protests, strikes (force majeure):

In the case of protests or strikes, it may be necessary to wait a day or even 2 days before scheduled until we are able to fulfill the services. In this case, you will be charged an increment to cover the extra costs incurred.

 

RISKS: By booking any of our adventure trips you assume the risks associated with them. In your decision to take risks RAFTING MACHUPICCHU is not responsible.

 

Travel insurance:

We recommend that you take out travel insurance that covers accidents, medical expenses and emergency repatriation, including rescue and air ambulance. We also recommend that you cover cancellations and loss of baggage. Please send a copy of the insurance company name and policy number by email or take the information with you when you make the Reservation.

 

Sending your main departure date and backup date:

By providing us with the main date of your reservation and a backup copy of your travel reservation with the date (Fafting) you automatically authorize us to secure the coordinated dates for your reservation. RAFTING MACHUPICCHU within the next 48 hours (after you have sent us your reservation and confirmed that the deposit was made) you will receive a confirmation that your trip has been officially booked and also to confirm the exact date of your activity with us.

Before carrying out the activity, RAFTING MACHUPICCHU will be obliged to inform everything related to safety and the equipment used by the clients, also if you are doing the Inka Jungle with another AGENCY, and you booked your rafting with RAFTING MACHUPICCHU, You You will be obliged to inform us by email or telephone, the name of the Agency, and of the guide to be able to locate, in the group, when you arrive in SANTA MARÍA,

 

Payment of the Final Balance:

We require that you pay the final balance 24 hours before the start of the Rafting (please advise if you have any delays in arrival).

You can pay your balance in cash, dollars or soles.

 

Cancellations:

  1. The Deposit sent for the tour reservation is not refundable or transferable to any other date, person or tour.
  2. RAFTING MACHUPICCHU must be notified of any change or cancellation of your Activity as soon as you are aware of them, through email or telephone so that you do not make more expenses that are not covered by the payment made.
  3. Once the final balance has been paid, there is no refund for cancellations.

 

VERY IMPORTANT:

Before rafting, we suggest you eat something light and plenty of fluids, as you will make a physical effort when rowing. This is in order to minimize dehydration. Drinks are important, eating food rich in carbohydrates, avoiding the consumption of drugs, tobacco and alcohol.

 

Thank you for choosing us and we hope you have a great adventure.

MACHUPICCHU

RAFTING

ADVENTURE TOUR OPERATOR

RAFTING MACHUPICCHU

Live the experience of nature. Rafting, canyoning, quads, horseback riding and much more.

Calle Los Alamos S/N - Santa María

Maranura - La Convención

Near to Machu Picchu, Cusco - Peru

+51 953 636 629

Rafting MachuPicchu © Copyright 2022